Tuesday, February 15, 2011

R&D blues

When a company is started from scratch, there is a long period where all activities are focused around product definition and R&D. It's a period of doubt, like organizing a big party and wondering if people will show up. On the good side, there is no user complaints and support. As the product starts to take life, beta testers are sought. We were very fortunate to find a travelling tester. A friend was leaving Montreal, traveling all the was down the Americas to the most southern part of Argentina, by motorcycle. He left in August 2010 and just got there a few weeks ago.

He wrote about is adventure in one of the most amazing blog I have read.
http://raymondchausse.blogspot.com
Lots of nice pictures also.

When he started, there were plenty of available free WiFi in the US and Mexico. But we didn't have that many WiFi hotspots available more to the south. We were wondering how much he could really use it. But as he approached South America, our database was getting bigger and bigger and we knew he could at least use it in all the major cities. In fact, it exceeded our expectations. He was able to use our app almost every day.

Thanks to all our early adopters for coming to the party, it's really just getting started.

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