When operating IT (and telecom. in particular), nothing, to me, is more true than the old management adage that says "you can't manage what you don't measure". On which I would add a "You cannot change what you do not acknowledge" (c) Dr Phil I guess and "What gets measured gets done" (c) myself.
This afternoon, I was wondering what could make me stop this continuous measuring madness.
I put together this document showing the top 10 Telecom carriers in the World and told my friends and colleagues that until Tribair makes it #1 on the list, they will have to get over it ;)
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